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Terms & Conditions
 

Product Terms

Please read these Product Terms & Conditions carefully as they affect your rights and liabilities under the law and set out the terms under which www.oceanblue.com.cy makes the products available to you ("Product Terms").

  1. Prices
  2. Availability
  3. Acceptance
  4. Delivery
  5. Return Policy
  6. Withdrawal and Cancellation
  7. Payment
  8. Legal
  9. Cheaper Alternatives
  10. Order Procedure
  11. Supervisory Authority and Professional Association
  12. Customer services

1. Prices

Please note that the prices on our website may change at any time. The actual price you pay will be the price charged at the time you process your order at checkout.

All prices are expressed with V.A.T. taxes unless otherwise stated. The price of the items does not include the service charge which will be charged at the rates applicable at the date of your order and which will be displayed in the checkout section of the web site.

If you have any queries please contact our Customer Service Team on +357 22667503, Monday-Friday 8:00am – 4:00pm Cyprus time.

2. Availability

If for any reason beyond our reasonable control, we are unable to supply a particular item, we will not be liable to you. Please note that we will attempt to deliver substitute lines should selected lines be unavailable unless you request us not to do so.

Although we will always try to cater for your orders, an order of large quantities of a line can only be fulfilled at the discretion of the store. For example, if you were to make an order of 10 items which would use up the entire store's stock, the store may only deliver 5 items.

3. Acceptance

There will be no contract of any kind between you and us unless and until we actually dispatch the goods to you. Your order is an offer to buy from us. Nothing that we do or say will amount to any acceptance of that offer until we actually dispatch the goods to you. At any point up until then, we may decline to supply the goods to you without giving any reason and a refund will be issued. The www.oceanblue.com.cy delivery service is available for non-commercial and domestic use only. www.oceanblue.com.cy reserves the right to refuse orders from businesses or individuals.

To ensure availability of all our products customers may be limited to a maximum number of items.

4. Delivery

During the process of ordering products or items there will be a delivery charge according to the weight or volume of the ordered products or items and the delivery destination location, we offer free delivery for all Cyprus oders.

Delivery will be made to the address specified by you on the completed order form.

We will deliver your order to the main entrance of the delivery address. At your request, our driver may carry your order into the delivery address, for example, to a particular floor in an apartment block or into your kitchen but only if:
a. the driver has your permission and
b. our driver believes that it is safe and practical to do as you request.
We always reserve the right to deliver only to the main entrance of the delivery address.

Please note that we deliver goods around the world. To check if www.oceanblue.com.cy delivers to your area, please contact our Customer Service on +357-22667503, Monday-Friday 8:00am – 16:00pm Cyprus time.

All goods must be signed for on delivery by an adult aged 18 years or over. www.oceanblue.com.cy follows a "Think 25" policy, so if the person receiving the goods looks under 25, proof of age will be requested. If proof is not available and there is no-one of that age at the address when delivery is being made, the goods may be retained by the driver. If we attempt to deliver your order to the delivery address as arranged with you but there is nobody at the delivery address to accept your order, the driver will leave notification of attempted delivery and you will need to contact our Customer Service Centre to re-arrange delivery (see below for contact details).

In these circumstances, if we have to return to deliver the goods, a further charge may become payable provided that delivery is attempted at the agreed time.

Whilst we make every effort to deliver all your goods in the agreed time, we will not be liable if we fail to do so in part or in full due to circumstances beyond our control.

5. Return Policy

We hope you will be happy with your purchase. However, should you feel it necessary to return an item then we aim to make the return process as simple as possible.
If you are unhappy with any items, simply return them to our local store located in the address shown on the contact page of our website, in the original packaging within 30 days you cancelled the item and we will give you a refund on those products or replace the item according to the following rules.

To make a return, take the following steps:
1. Go to our Contact us page
2. Send us an email with your Order ID, your name and surname, address, phone number and email address and tell us why you would like to return the specific product(s).
Our qualified staff will attend to your request as soon as possible and will get back to you with instructions on how to return the desired products.

This will help assure the speedy processing of your return.

Please note that when returning an order for a refund, you will be responsible for the return postage unless an error occurred on our part. Once we have received the shipment, we will issue a refund to your method of payment.
Make sure that any return may not be accepted due to different reasons like:
•    if you destroy the original packaging
•    if you have broken the item
•    if you have destroyed the item by any means
•    etc

 

6. Withdrawal and Cancellation

During your order procedure and prior to your payment through PayPal, you will be able to remove part or all of the products from your shopping cart by pressing the Delete button which is next to each of your products in your shopping cart. You will also be able to add more products or change the quantity of the products in your cart.

For any reason you can cancel any order in 14 days from the day of receipt the item only by sending a written notification with your order details to our support department requesting cancellation. This means that you can return it to us in its original condition within 30 days of the date you cancelled the item, unopened with all seals, packaging and shrink-wrap intact and we will issue a full refund or credit note for the price you paid for the item.

 

7. Payment

You can pay by any American Express, MasterCard or Visa card, Maestro or Delta debit card through the most secure payment system worldwide, PayPal. Your credit/debit card details will be encrypted to minimize the possibility of unauthorized access or disclosure. Authority for payment must be given at the time of placing your order.

Our liability to you in connection with any order will not exceed the total price charged for the relevant items.

8. Legal

These Product/Services Terms shall be governed by and construed in accordance with the laws of the Republic of Cyprus, e-Commerce Law: L156(I)/2004 and Amendment Law: 97(I)/2007 and any disputes will be decided only by the Cyprus courts.

If any of these Product Terms is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Product Terms which will continue to be valid and enforceable to the fullest extent permitted by law.

9. Cheaper Alternatives

Please note that the Cheaper Alternatives on our website are suggested products to help you spend less. You are under no obligation to select an alternative. There may be quality, size, health and ingredient differences between the products suggested. Guide price terms and conditions apply.

When your order is delivered you may return any item and receive a full refund if you consider that the product delivered is unacceptable.

10. Order Procedure

www.oceanblue.com.cy has made distances so small, so that with the ease of your house or office chair you can order any item from our Online Shop and we will deliver it to your door. Just follow the following simple steps and before you know it your purchases will arrive just outside your door.

a. Choose from our Main Menu the Product Category from which you would like to purchase items, and then just click on the Add to Cart button next to the item you want to purchase. Your chosen item has already been placed in your Cart.

b. Then you can continue with your shopping or choose a delivery option, accept the Terms and Conditions and click the "Send Order" button. The login page will then open, where, if you are already a member of our Online Shop, you must simply submit your username and password; otherwise you can register at this point. New member registration is easy and will only take a few seconds.

c. Before you complete your order you will be able to go to your Account and make any changes you like to your personal information. You will also be able to change your order's content, like delete one or more products from your shopping cart, add more products or increase or decrease the quantity of the selected products as explained in the "Withdrawal and Cancellation" Section.

d. Next, you will be redirected to a page where you will choose a Shipping Address and then click the "Send Order" button.

e. You are almost done. You will now perform a final check of your order and click the "Proceed your Payment with PayPal" button. You will be immediately redirected to the secure page of PayPal and after your successful payment the system will redirect you to our website. You will then receive an email confirmation with your order details and an invoice of your payment. After that, all you have to do is wait for your order to arrive at your doorstep.


Our system will save your order in your Member Account, where you will be able to review and check your current and old orders as often as you like.

You will be able to place and review your order only in the English Language.

11. Supervisory Authority and Professional Association

Marshell Trading House Ltd does not fall under any Supervisory Authority or Professional Association.

12. Customer Service

The www.oceanblue.com.cy Store is operated by Marshell Trading House Ltd, 40&42 Faneromenis Str, 1011, Nicosia, Cyprus.

If you have any queries please contact Customer Service at info@oceanblue.com.cy or call us on +357-22667503 between 8:00am - 16:00pm Cyprus time.


Marshell Trading House Ltd
Company Registration No. 11694, VAT No. 10011694H

E-Commerce Law L156(I)/2004 & Amendment Law L97(I)/2007

Website Terms

Marshell Trading House Ltd (referred to herein as "The Company"). By entering the Site or any of its associated channels, you are deemed to have accepted these terms and conditions.

Changes to these terms and conditions: Due to the constant development of the Site it may become necessary to amend these terms and conditions and The Company reserves the right to do so by posting changes online. It is your responsibility to check these terms and conditions regularly and your continued use of the Site after such changes are posted constitutes your acceptance of these terms and conditions as amended.

Use of content: The services and information provided by The Company are for your personal, non commercial use only.

Accuracy of information
: Neither The Company nor any of its data providers or affiliates make any warranties expressed or implied, as to the accuracy, adequacy, quality or fitness for any particular purpose of the information or the services for a particular purpose or use and all such warranties are expressly excluded to the fullest extent that such warranties may be excluded by law. The services and the information provided by The Company, is only for your general information and use and are not intended to address your particular requirements. In particular, the services and information do not constitute any form of advice or recommendation by The Company and are not intended to be relied upon by users in making (or refraining to make) any specific investment or other decisions. Appropriate independent advice should be obtained before making any such decision. Any arrangement made between you and any third party named in the Company is at your sole risk and responsibility. You are responsible for validating the integrity of any information received over the internet. In addition, any information posted on The Company by users has not been issued or approved by The Company.

Information posted by you: You may place information on the Site or make it available to other users by email only where and as permitted by The Company from time to time. The Company does not monitor, approve, endorse or exert editorial control over information posted by users and does not therefore accept responsibility for or make any warranties in connection with or recommend that you or any third party rely on such information. You agree to not post (or transmit) (i) any information which is objectionable including, without limit, information which is defamatory, obscene, threatening, untrue or in breach of any applicable laws, rules, regulations or market conventions, (ii) any information which is in breach of any person's rights (including without limit, copyright and confidentiality), (iii) any information or software which contains a virus, cancel bot, Trojan horse, worm or is otherwise harmful or (iv) any information which (in The Company opinion) constitutes advertising. The Company reserves the right to remove any such information from the services without warning and to inform and give assistance to the relevant bodies in respect of any transgressions. The Company accepts no responsibility for and gives no warranties in connection with any information posted on its site by its users. The Company recommends that you do not rely on such information. By placing a posting on the Site or making available to other users any information you hereby grant to The Company a worldwide non-exclusive licence to use copy, distribute, publish and transmit such information in any manner which The Company wishes (including, without limit, archiving and making available such information as part of the Site).

Indemnity: You irrevocably indemnify The Company and its data providers and affiliates from and against any and all losses, damages and costs suffered or incurred by The Company, or any data providers or affiliates of whatsoever nature arising out of or in connection with your use, provision or distribution of information or any part or the Site or any part or otherwise howsoever arising in relation to any breach of these terms and conditions by you.

Hypertext links: The Company provides hypertext links to sites on the Internet which are operated by other people. Using an external hypertext link means that you are leaving the Site and The Company therefore takes no responsibility for and gives no warranties, guarantees or representations in respect of linked sites.

Intellectual property: All intellectual property rights (including copyright, patents, and trade marks) whether registered or not on the Site shall remain the property of The Company and no customer or other person shall, or shall attempt to obtain any title to such rights. Information appearing on The Company is the copyright of The Company and must not be reproduced in any medium without license. Users are permitted to copy some material for their personal use as private individuals only. Users must not republish any part of the data either on another website, or in any other medium, print, electronic or otherwise, or as part of any commercial service without the prior written permission of The Company. If you require any further information on permitted use, or a license to republish any material, email us at If you are granted a license to reproduce material you will be required to follow some simple guidelines about the way the information is displayed. An acknowledgement of the source must be included whenever The Company copyright material is copied or published.

Advertising and sponsorship:
Parts of the Site contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the Site complies with all legal and regulatory requirements and does not contain any material which is objectionable including, without limit, information which is defamatory, obscene, threatening or untrue. The Company will not be responsible for any such material or any error or inaccuracy in advertising material.

Liability: Due to the number of sources from which The Company obtains content and the nature of electronic distribution via the world wide web neither The Company nor any of its data providers nor affiliates shall have any liability (whether in contract or tort) for any losses, costs or damages resulting from or related to use of or inability to use any information contained in the Site or the provision of the Site to the fullest extent to which such liability may be excluded or avoided by law and in no event shall The Company be liable to you for lost profits or for indirect, incidental, special, punitive or consequential damages arising out of or in relation to the provision of information on the Site. The Company makes no warranty that the Site is free from infection by viruses or anything else that has contaminating or destructive properties.

 
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